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Step Change Debt Charity – The Expert Debt Advice

Step Change Debt Charity is a debt charity that provides advisory service, across the United Kingdom. The organization offers free advice related to money and debt to the UK people who face problems with it. They provide expert guidance on financial debts and help you with money management.

After hearing out your financial challenges and what your current situation is, they will provide you with a list of suggestions or financial options. Once you decide to seek help from Step Change Charity, they make sure to provide consistent support. They will provide guidance and assistance throughout, whatever program or option you choose to opt for.

Depending on your financial condition, the Step Change Debt Charity will suggest loan options. They may also refer certain programs to you if you are unable to qualify for loans. Thus, if you already have too many pending loans and are struggling with a poor credit score, then they can be your best bet. 

History of Step Change Debt Charity

The trading name for Step Change Debt Charity is the Foundation for Credit Counselling. You may have also known stepchange live chat as the Consumer Credit Counselling Service or the CCCS, formerly. 

It was created in 1993 by two people who introduced the Consumer Credit Counselling Service to the UK. They were called Vic Ware OBE and Malcolm Hurlston who established it via a pilot scheme that was based in Leeds.

In 2007, the CCCS established a non-profit voluntary arrangement advice service. IVA is another alternative to people who want to avoid bankruptcy in a formal way. The charity gained popularity and grew only in recent years. In 2010, the charity again launched a free equity release advice service.

It was only on November 5, 2012, that the charity changed the name of Consumer Credit Counselling Service. They rebranded the CCCS to Step Change Debt Charity. 

Customer Records

In 2017, there is a record of over 620,000 common people who contacted the Step Change Debt Charity. These people who were seeking help regarding their debts were fully assisted by them. According to the records, the Step Change Debt Charity delivered more than 357,000 detailed debt advice sessions that year.

By 2018, they embarked on a strategy to double this number by the end of four years. That is the goal that the number of people they have helped should exceed 1 million. This will also include improved services along with the existing ones. 

Headquarters and areas they Assist

The Step Change Debt Charity has its headquarters in the city of Leeds of England. The charity also holds another head office at the heart of London. 

They have their service centres located in the major cities of England like Newcastle, Birmingham, Halifax and Chester. They also provide services in Scotland, in particular, Glasgow that is the largest city of Scotland. Also, the Welsh capital of Cardiff has the stepchange scotland service centre. 

The charity has been helping the people of the Republic of Ireland regarding their money and debt-related problems since November 2015.

How does the Step Change Debt Charity work?

Stepchange debt not only provides free debt services but also campaigns for change. The campaigns hold the main motive of reducing the problem of the debt of common people. These campaigns have helped them to successfully partner and work with other organizations to influence the government. 

They have partnered with more than 600 charity organizations to induce the Government to introduce a statutory. It is called a “Breathing Space” that is a debt respite scheme by the Government.

Other campaign-related work includes over drafting, high-cost credits and credit cards. This has brought about changes in policy from the Financial Conduct Authority. Owing to such big initiatives by Step Change, it stands out to people. Most of them will prefer to go for Step Change over any other debt advisory organization even if they are all free. 

Contact number for Stepchange Scotland or UK 

Stepchange UK  has a helpline service that is operational on weekdays and Saturdays. It is a free helpline from all landlines and mobiles alike. You can reach them through the Step Change Debt Charity contact number. 

Credit Rating with Step Change

Even if your creditors will happily accept your debt management plan, a DMP could still affect your credit rating. Moreover, with each debt being cleared, they will drop off your credit files and all debt records eventually. 

However, the creditors can also refuse the debt management plan if they like. But, usually, they do not do that. They are also likely to add interest or extra charges to your debt as well.

How do I apply for an IVA?

Firstly, have a debt advice session online or over the phone. If we think a debt management plan is suitable for you, we’ll recommend it. at the end of your advice session. You’ll then get a personal action plan with a step-by-step guide to apply for one.If an IVA is right for you, we can help you set up your arrangement through our own national debt advice company, StepChange Voluntary Arrangements. We won’t charge you for the advice and support we provide before your IVA is set up.

Frequently Asked Questions 

Is Step Change Debt Charity registered?

Yes. The Stepchange online is a registered charity. It is a registered company limited to England and Wales. The registered charity number is 1016630 and SC046263. The step change debt charity number is 2757055.

Where does Step Change receive funding from since it is a free service?

The Step Change Debt Charity receives its funding from voluntary donations from creditors and partner organizations. They receive money from Step Change Voluntary Arrangements which manages and supervises these individual voluntary arrangements. The charity earns these donations as negotiated fees with the creditors at the beginning of the arrangements. They are usually deducted from the subsequent distributions made to them.

How can Step Change Debt Charity help me?

The Stepchange iva usually follows a three-step advice process to deal with your debts. They will consult with you and work out a budget plan depending on your income and debts. The information provided by you will be used to find the best debt solutions. The solutions vary depending on your financial situation. It is a quick and simple procedure that will guide you throughout your Free Expert Debt Advice repayment process. 

How does Step Change Debt set up a Debt Management Plan?

The Step Change gets in touch with your creditors by calling them up. They explain to them that you are on a debt management plan with stepchange contact number. Then, they give them their reference number to follow up with them if needed. In case, they put your account with Step Change on hold for 30 days, an email is sent to your creditor. This buys time to call up with new details so the paperwork can be sent out.