You must have seen some numbers, which you can use for calling purposes, without being charged any bill. Some businesses and organizations use them as contact numbers. They have to pay the bills for the calls they receive on these numbers.
Now, you might wonder how to recognize them. In case, you didn’t know, you can do that with the help of the prefix that they use. There are two prefixes that are used in toll free-numbers and one of them is 0808. You won’t be charged any money whatsoever, no matter how many times you call them. The range starting with 0500 was closed recently, so the only one currently available other than the one mentioned is 0800. If you’re running a business, these two numbers can be very useful to you. Further, you’ll find all that you need to know about the 0808 numbers.
Who uses these 0808 numbers?
You might have seen that the phone bills rise quite fast when you call certain business numbers. In that type of situation, you’d surely want to get done with it as soon as possible and disconnect. However, some of them also use toll-free numbers. With these, you can take as much time as you want and express yourself properly to the people you’ve called.
If anybody has to pay a bill, it’s them and not you. Various government services commonly use these numbers. You’ll also find a lot of businesses using it increasingly for customer services. Apart from them, nobody else has an appropriate reason to use this number.
Why use the 0808 number?
Suppose a customer service provides help to people in a given matter. But, when someone calls them, there probably won’t be much time for the two to communicate with each other properly. And, from the perspective of the customer, you’ll be worried about your phone bills rising. As a result, you’ll focus more on that rather than on sharing your problems.
Now, from the service provider’s point of view, whatever information the customer provided might not be clear to you. It could have been better if you could talk to them for a little longer. This can affect the quality of your services which is not desirable at all. So, what do you do in such situations? As far as the customers are concerned, there’s no way they can reduce their phone. There’s nothing they can do about these problems. And, there could be a solution if you take care of the bills and let your customers take their time on the phone.
Thus, you can do that by getting a 0808 number. After that, your callers won’t be charged any money and you’ll have to pay the bills for receiving calls. Also, you can use the form anywhere in the country as they aren’t registered in any one place.
Are they used by scammers?
Sometimes, you might have doubts on a number that they might be used for nefarious purposes. In the case of 0808, you don’t have to worry as they are completely legitimate. You’ll see many well-known businesses and even government services using these numbers to provide various assistance. From the customer’s point of view, you need not be worried at all, as they are free. Moreover, no scammer would probably go with paying bills for receiving calls.
Do they charge mobile callers?
You may or may not have heard, but there is a misconception about free-phone numbers. Some people might believe that if you call these using your mobile phone, you’ll incur charges. There is no reason for you to believe it, as it is very inaccurate. Nobody, no matter what device they’re using, gets charged for calling these numbers. It’s only the receiver who has a bill to pay in this case, and nobody else.
How do you get yourself one of these numbers?
Are you considering buying 0808 numbers for your business? There is no lack of options to choose from. The quality of their service would differ, just like in the case of an internet connection. So, you must look for the one who is being reliable. However, they might cost a little more than others, but it’ll be worth it.
You can see it as an investment for meeting the standards in this matter. When you find one, you’ll have to buy a number from them starting with 0808. After that, you’re good to start your services and receive calls. However, it is quite simple for you to get a toll-free number.
How much would it cost you?
The expenses you have to pay for this number depends on a few things and isn’t constant. As for the per-minute charge, it’ll depend on the location from where you’re receiving the call from. If you’re in the UK, your bill would be according to the charges applicable to this country.
In case you’re using it from abroad, it would work similarly. How you used to receive the calls would also be a significant factor in the costs. You would have to pay more if you use a landline in comparison with VoIP software. So, you need to take certain things into account while buying a toll-free number.
How to find the perfect one for your requirement?
While buying a toll-free number you can’t just choose any random number. There are many things you have to consider, like other services, and how they will differ from one option to another.
Apart from the quality and the cost, you also have to consider other things. The range up to which you can connect is an important consideration to make. Make sure that the line you bought fulfils your requirements in this matter. Apart from that, you’d also want it to be simple to use.
Like other phone bills, different plans are available to you in this case as well. They include different features such as call transfer, call forwarding, ringtones etc. Do you want the call to be recorded? That feature may be available too, depending on the provider. All the reputed ones would generally be able to provide this in addition to other useful features. Find the best provider who can offer you all that you’re looking for.
In what ways will you benefit from it?
If you get a toll-free number, it will be very beneficial for you. The biggest way it’ll do so is by helping you build a great relationship with your customers. It would make it easier for them to access your services. As compared to a regular number, they would hesitate less to call up a toll-free one.
Apart from that, it will also help you in building better communication with them and increasing your outreach. This would be especially helpful if you’re running a charity or other such kind of service. Yet another great thing about it is that you can use it from outside the country. Suppose you’re living abroad and want to expand your business in a country. In that case, you can set up your customer service with the help of a toll-free number registered there.
Not only that, but it also provides great convenience. You can get many useful features you want in your service list, from the provider. In general, you might have to pay international call costs if you received it from another country, but with 0808 numbers, you won’t be required to do that, and hence get to save a good amount of money.
Overall, it will be a great investment for a business and can boost its growth significantly. With your competitors increasingly, using this method, you need to get started at some point.
Are there any drawbacks to it?
As beneficial as they are, there are also some cons of using 0808 numbers, that you must take these into account as well. The very first disadvantage you’ll face has to be its price. For all the benefits they provide, you also have to pay a good amount of money. And, everyone might not be able to keep up with them.
If you run a small business, the expenses of a good quality toll-free line might not be worth it. Moreover, sacrificing quality for an affordable cost also doesn’t sound like something worthwhile. So, you’d be at a disadvantage in such situations. Also, there’s the problem of unnecessary calls which will only work towards increasing your bill. Apart from owners, there’s also a drawback when it comes to the callers.
If you’re going to call a toll-free number, you must keep in mind that your information will be collected by the owners. From what it seems, they can make quite a good profit by selling those to a buyer. There seems to be no lack of people who would buy such information. Moreover, there’s a chance that they often get used for nefarious purposes. Even if they don’t, they can get you further calls from the owner or whoever your contact number was passed to, and this can often be annoying.